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  1 of 1 people found the following review helpful:
 
5 of 5 Great service February 7, 2022
Reviewer: Jeff Beaudry from Sandy, UT United States  
Very responsive to questions which is sometimes hard to find with online shopping. Well done!

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  0 of 0 people found the following review helpful:
 
5 of 5 Grohe 46173SD0 S Cafe Pull-Out Spray November 11, 2021
Reviewer: Albert Donaldson from American Canyon, CA United States  
I called Grohe direct and was told it would be 2-months to get replacement Sprayer. Quick internet check took me to Chicago Faucet shoppe. Best price, in stock and I had it delivered and installed in 3-days! Great service, price and product as advertised. Thank you for 5-star support.

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  0 of 1 people found the following review helpful:
 
5 of 5 Parts Order April 16, 2021
Reviewer: J. Barton from BEL TIBURON, CA United States  
Chicago Faucet Shoppe had a hard to find part.  Although it was back ordered, they kept me up to date and delivered as promised.

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  0 of 1 people found the following review helpful:
 
5 of 5 Grohe Kitchen Cafe Pull-Out Spray April 16, 2021
Reviewer: Dan Descher from Aberdeen, WA United States  
These folks are the real deal in our age of online shopping.  We needed a sprayer piece for our kitchen sink and I was uncertain what part was required.  The Faucet Shoppe's customer service not only helped me identify the correct part and color but also were helpful after our purchase when I had a question about the installation.  I'd give them six stars if I could !

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  1 of 1 people found the following review helpful:
 
5 of 5 very satisfied December 11, 2020
Reviewer: Thomas Sullivan from WESTERN SPRINGS, IL United States  
I used email to communicate with Chicago Faucet and they found the faucet I needed quickly, but I noticed the finish was wrong.  Another email and that got fixed and I made the purchase, thinking I could return it if I needed to.  I didn't need to -- the faucet that came was exactly the one I wanted.  But my experience with Chicago Faucet had convinced me that even if it had not been quite right, doing a return or replacement would not be a problem.  It's nice to have that kind of confidence when you shop online.
Tom

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  0 of 0 people found the following review helpful:
 
5 of 5 Excellent Service! December 11, 2020
Reviewer: Ward Ross from LAKE FOREST, IL United States  
Needed to replace a spray head on my kitchen faucet.  The web site is great, but had a customer service question about the right type of spray head.  They answered my question via email in one day and I ordered the same day.  I received the part two days later....Awesome service and support, especially considering all this occurred during the pandemic.  
Thanks You Chicago Faucet Shoppe!

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