Lifetime Limited Warranty
Symmons warrants to the original consumer purchaser that any TEMPTROL® series* or SYMMETRIX® product will be free of defects in material and workmanship during normal domestic use for the life of your home. All other products and purchases including industrial, commercial or business use are warranted for a period of 5 years from the date of purchase.
At our option, we will either have you send the defective part or product prepaid to us for inspection, or we may elect to send you the replacement part or product without investigation. A replacement for any defective part will be supplied FREE OF CHARGE for installation by the purchaser. Defect or damage caused by the use of replacement parts other than Symmons Genuine Replacement Parts will void this warranty. This warranty excludes product damage due to installation error, product abuse, or product misuse whether performed by a contractor, service company or yourself. Symmons further warrants that any TEMPTROL or SYMMETRIX product will be leak free and drip free during normal domestic use for the life of your home. If the product should develop a leak or drip, Symmons will provide FREE OF CHARGE the parts necessary to return it to good working condition.
Proof of purchase (original sales receipt) and a copy of the warranty registration card from the original consumer purchaser must accompany all warranty claims. This warranty is applicable only to Symmons TEMPTROL or SYMMETRIX products purchased after July 1, 1998 and shall be effective from the date of purchase as shown on the purchaser's receipt.
Damage to the chrome and/or other decorative finishes on Symmons products may be a result of improper handling or abusive treatment. Finishes should only be cleaned with a soft, damp cloth or sponge. Use of polish, abrasive cleaners, solvents, or acid cleaners will damage the finish and void this warranty.
There are no other express warranties on this product and ALL WARRANTIES OF MERCHANTABILITY AND OTHER IMPLIED WARRANTIES ARE LIMITED IN ACCORDANCE WITH APPLICABLE LAW. SYMMONS INDUSTRIES, INC., EXPRESSLY DISCLAIMS CONTINGENT LIABILITY AND CONSEQUENTIAL DAMAGE OF EVERY KIND. Since some states do not allow limitations on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages the above limitation or exclusion may not be applicable. This warranty gives specific legal rights. Other rights may vary from state to state.
To obtain warranty service, write to Symmons Industries, Inc., 31 Brooks Drive, Braintree, MA 02184-3804 or call their Customer Service Department at 1-800-SYMMONS. If writing to them, please include proof of purchase, the model number of the product with a brief description of the problem, your name, address and phone number.
*Temptrol series includes Allura®, Olde Braintree Brass®, Temptrol, Temptrol Deluxe and Temptrol II shower and tub/shower systems.