Chicago Faucet Shoppe uses FedEx as our primary form of shipping. Orders fulfilled by the factory warehouses may ship UPS or USPS.
All general questions and order info please email:
- In-Stock Items are shipped 1-3 business days after order is completed.
*Regardless of delivery method selected during checkout. This includes the following shipping methods: Next Day Air, 2nd Day Air, 3 Day Express, Ground and Home Delivery.
- Non-Stock, Out-of-Stock, and large quantity orders may be subject to drop shipping direct from Manufacturer. Items will be shipped within 1-8 weeks** depending on the size of the order. You will be notified immediately if back-ordering occurs.**
- All orders over $100 may require a signature release from FedEx upon delivery of a package. Any re-routing may be subject to a charge from FedEx or ChicagoFaucetShoppe.com
- Any package that is refused delivery or returned to our warehouse due to an undeliverable address will be subject to a $10 return handling fee.
** Shipping is based on the Manufacturer's shipping terms.
- PLEASE CALL US FOR MORE INFORMATION ON LEAD TIMES AND ORDERING!
- Excludes Alaska, Hawaii and Puerto Rico
Please send all returns care of:
3863 N. Elston Ave.
Chicago, IL 60618