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  0 of 0 people found the following review helpful:
 
5 of 5 When in need of hard to find parts. January 12, 2024
Reviewer: Adrian from El Cerrito, CA United States  
Needed to replace leaking spray head for old KWC tap. Item was almost impossible to find online, and when found, invariably not available . Chicago faucet shop was only shop who had the item (not even KWC US had it, or could source it). Website was easy to navigate, payment straightforward. Good communication on shipment and item arrives as promised within 5 days.
Excellent service!

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  0 of 0 people found the following review helpful:
 
5 of 5 Replacement part October 22, 2023
Reviewer: Anonymous Person from Washington DC, DC United States  
Super quick responses, helpful advice and delivery. Totally satisfied.

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  1 of 1 people found the following review helpful:
 
5 of 5 Perfect replacement faucet & quick delivery! August 17, 2023
Reviewer: Stephanie B. from Los Angeles, CA United States  
Our high end, hard to source kitchen faucet was leaking after 15 years . The nice sales rep on the phone helped me make sure I was ordering the correct replacement part, I ordered it online and it arrived within the week. So happy! Highly recommend this vendor.

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  0 of 0 people found the following review helpful:
 
5 of 5 KWC part December 16, 2022
Reviewer: Julian Paslawski from Saskatoon, SK Canada  
Absolutely pleased with the service, from the initial contact to the delivery, the immediate location and pricing of the part, the clear explanation of the shipping procedure followed by the tracking system... all superb. Received here in Canada a day earlier than promised. And all with a courteous person at your end.  If everyone copied your level of service life would be much improved. Season greetings! Merry Christmas and a prosperous New Year.  Julian

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  1 of 1 people found the following review helpful:
 
5 of 5 Easy fix for a leaky sprayer November 6, 2021
Reviewer: Anonymous Person from Palm Springs, CA United States  
Our KWC Suprimo spray-head had been leaking for years (from the top when we engaged the spray, and from the bottom at all times).  I tried to fix it by replacing various parts, but to no avail.  We discovered we could just replace the entire head with a new one.  We did this and our leak was finally behind us.  All we had to do was unscrew the leaky head and screw in the new one.  No plumber, no more leaks.  Chicago Faucet even shipped it 2 day air so we hardly had to wait.  And the price was more than fair for a solid piece of stainless steel that perfectly fit a 9 year old fixture.

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  0 of 1 people found the following review helpful:
 
5 of 5 My First Stop From Now On! August 17, 2021
Reviewer: M.R. from New York , NY United States  
I made a huge mistake of first going to NY Replacement Parts that were way over priced. Then going to Decor Planet which told me they had the spray head in stock and  after 3 weeks delayed shipping informed me they were still waiting on it. UGH!!! Called CFS, spoke with Ramon who was friendly and informative.  In a NY minute I received it 2 days later at a reasonable price.  ⭐️THANK YOU⭐️

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  1 of 1 people found the following review helpful:
 
5 of 5 Great Service April 3, 2021
Reviewer: JR from Brisbane, QLD Australia  
I ordered these parts online.  They were promptly dispatched and arrived to my office in Australia 8 days after ordering.  Excellent work.

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  0 of 0 people found the following review helpful:
 
5 of 5 KWC KITCHEN SPRAY December 11, 2020
Reviewer: Doug from New York, NY United States  
Perfect Replacement!  Works great.

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  0 of 1 people found the following review helpful:
 
1 of 5 defective item December 11, 2020
Reviewer: Robert Dent from Medina, WA United States  
I have been in contact with FRANKE to see if there is some resolution but have no response yet. Waiting for them before taking any action.

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  1 of 1 people found the following review helpful:
 
5 of 5 Solid feel December 11, 2020
Reviewer: S Hume from ON Canada  
Was replacing a plastic sprayer that kept losing paint.
Stainless steel does the trick.

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