Shipping & Returns

Chicago Faucet Shoppe uses FedEx as our primary form of shipping. Orders fulfilled by the factory warehouses may ship UPS or USPS. All general questions and order info please email: customerservice@chicagofaucetshoppe.com

• In-Stock Items are shipped 1-3 business days after order is completed. *Regardless of delivery method selected during checkout. This includes the following shipping methods: Next Day Air, 2nd Day Air, 3 Day Express, Ground and Home Delivery.

• Non-Stock, Out-of-Stock, and large quantity orders may be subject to drop shipping direct from Manufacturer. Items will be shipped within 1-8 weeks** depending on the size of the order. You will be notified immediately if back-ordering occurs.**

• All orders over $100 may require a signature release from FedEx upon delivery of a package. Any re-routing may be subject to a charge from FedEx or ChicagoFaucetShoppe.com

• Any package that is refused delivery or returned to our warehouse due to an undeliverable address will be subject to a $10 return handling fee.

• PLEASE CALL US FOR MORE INFORMATION ON LEAD TIMES AND ORDERING!

• Excludes Alaska, Hawaii and Puerto Rico

• International shipping information

Please contact customer service for more information on returning an item: customerservice@chicagofaucetshoppe.com (800) 969-8625 (773) 267-1755