We are temporarily limiting our call centers hours from 9:30AM (CST) to 3:00PM (CST). If you need to reach us outside of these hours, please email our team at customerservice@chicagofaucetshoppe.com. Thank you.
Before starting your repair project, write down the model number, serial
number, and Series number located on the FLUSHMATE® vessel label inside
the toilet tank. Also have handy the name of the manufacturer of the
toilet. With this information, you can identify the replacement part you
need.