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Faucet Cartridge Purchased
The Chicago Faucet Shoppe was the closest distributor to me that carried the part I needed. Thru the website (which I felt was very user friendly) I was able to locate the needed part quickly, order it and received it within 2-3 business days. The part fit perfectly and fixed my leak. My experience with CFS was great!
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Wrong item can’t return for refund
Ordered an item from the company and realized when I tried to install, it was the wrong part. Site will only provide store credit upon return, requires you to pay return shipping, and charges a 25% restocking fee. I will not do any further business with this company.
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Great service - product isn't the right one.
I have what is supposed to be a MT1400 but this cartridge is way too big. The manufacturer says this is the right cartridge Chicago faucet says it is the right one but it isn't.
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Part number did not match
Part number matched specifications sheet, but the stem was two inches to long.
