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Great Customer service for American Standard part.
I have a couple American Standard Champion 1.6 gpf toilets. They are about 20 years old and still work great put need a few replacement parts. The parts have been discontinued by American Standard. I got Chicago Faucet Shoppe's name from American Standard. I called Chicago Faucet Shoppe and was able to speak with a REAL person. They went to a great deal of effort to make sure I got the correct parts I need parts for my exact model and that model is also discontinued by American Standard. I am keeping their phone number handy if I need anything else. They were EXTREMELY HELPFUL.
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Hard to find part
This was a hard to find part, but you had one which I ordered, reasonably priced and shipped quickly. Wonderful, seamless process. Thank you!
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Good as new... actually better
Purchased a replacement handle and trip lever for an early model American Standard Champion. The replacement part is very sturdy and actually fits better than the original handle that was in place. And it looks great!
