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Frost Proof Stem
My house is 35+ years old with outside frost proof faucets (stems) that were leaking. No local plumbers/suppliers could help or even know what items I needed for such "old" devices! Called Chicago Faucet and Andrew knew exactly what I was looking for. Asked me to send photos. Almost immediately emailed link to the parts I needed. Parts arrived in short order. Items fit/work perfectly. Thank you Chicago Faucet (and Andrew) for probably the best online experience ever!
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New stem did not fit
My 24 year old faucet may be an oddball because this recommended replacement stem did not fit. Specifically, it is about 1/4" too long. A big shout out to Jeff Layton, Inside Sales & Support Manager !! He was very helpful, responsive and patient as this drama unfolded. I did find a kinda-sorta Arrowhead replacement stem at ACE hardware that seems to work although not technically the correct part. I intend to modify the PK2008SP stem to fit properly and thus have a spare.
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Review of ARW-PK2008SP
Review of ARW-PK2008SP
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replacement part
My experience couldn't have been better. 100% satisfied.
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Sent wrong parts
Sent pics of that they requested and they sent a link for parts I explained that I needed stem for spring style Arrowhead wall hydrant the sent SP style they do not interchange sent reply requesting to exchange but never heard back.
